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Please allow up to 3 weeks from the last Monday of the month for your letter to be delivered. If your mailbox is still empty by that date, drop us a message here. Make sure to check the ´I am already a customer.´ box and please use the same e-mail address you used for subscribing.

Of course! Just log into your account and edit your subscription accordingly. Mind that, just like with cancellation, the changes will come into effect when the subscription you have reaches its end. For example, if you switch from Adventurer to Globetrotter, the change will happen at the end of the last paid month. If you want to switch from Globetrotter to Adventurer, then you will be charged monthly only after the 12 months in the Globetrotter subscription have passed.

The charge date depends on the date of your subscription. For example, if you subscribe for Adventurer (Monthly) letter on April 7th, you will be charged on April 7th, then on May 7th.  Your first letter will be sent out in April.
If you subscribe for Explorer (6 Months) subscription, on April 7th, you will be charged the 6-months subscription price on April 7th (with 6 letters included, for April, May, June, July, August, September). The next recurring payment will happen on October 5th, for the next 6 months period (October-April next year).